This Privacy Policy explains how QY illumination (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://qy-union.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect
We may collect the following types of information:

Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order details
Account login information
Customer service communications

Payment Information
We do not directly store your full credit card details on our website.
Payments are securely processed by third-party payment providers, such as PayPal, Stripe, credit card processors, or other payment gateways.
These payment providers may collect and process your payment information in accordance with their own privacy policies.

Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
Cookies and tracking data

How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Confirm payments
Ship products to you
Provide order updates and tracking information
Respond to customer service inquiries
Process returns and refunds
Improve our website and services
Prevent fraud and unauthorized transactions
Send promotional emails, if you have opted in
Comply with legal obligations

Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.
Cookies may be used for:
Shopping cart functionality
Login sessions
Website analytics
Advertising and remarketing
Personalized content
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Email Marketing
If you subscribe to our newsletter or provide consent, we may send you promotional emails about new products, special offers, lighting tips, and updates.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at sales@lights-led.com.

Sharing Your Information
We may share your information with trusted third parties who help us operate our business, including:
Payment processors
Shipping carriers
Order fulfillment providers
Email marketing platforms
Website hosting providers
Analytics providers
Customer support tools
Fraud prevention services
We only share information necessary for these service providers to perform their services.
We do not sell your personal information.

International Data Transfers
As an international online store, your information may be transferred to, stored, or processed in countries outside your country of residence.
By using our website, you consent to the transfer of your information to countries where we or our service providers operate.

Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, legal compliance, accounting, dispute resolution, and fraud prevention.

Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent for marketing emails
Request a copy of your data
Restrict certain uses of your information
To exercise your rights, please contact us at sales@lights-led.com.

GDPR Rights for European Customers
If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation, including the right to access, correct, delete, restrict, or object to the processing of your personal data.
You also have the right to lodge a complaint with your local data protection authority.

CCPA/CPRA Rights for California Residents
If you are a California resident, you may have rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we collect, request deletion, and opt out of certain data sharing.

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: sales@lights-led.com
Company: Jiangmen Qiying illumination Technology Co.,Ltd.
Address: No.105, Nanshan Road, Jiangmen City, Guangdong Province, China