This Payment Policy explains the payment methods, billing procedures, currency, and payment security practices used by QY illumination.

Accepted Payment Methods
We accept the payment methods displayed at checkout, which may include:
Visa
MasterCard
American Express
Discover
PayPal
Apple Pay
Google Pay
Other available local payment methods
Available payment methods may vary depending on your country, region, device, and the payment providers available at the time of checkout.

Payment Currency
All prices on our website are displayed in USD, unless otherwise stated.
If you pay using a card or account issued in another currency, your bank or payment provider may apply currency conversion rates and additional fees.
We are not responsible for currency conversion fees, foreign transaction fees, or other charges imposed by your bank, card issuer, or payment provider.

Payment Security
Your payment security is important to us.
All payment transactions are processed through secure third-party payment providers. We do not store your full credit card number or sensitive payment information on our website.
Our website uses SSL encryption to help protect your personal and payment information during transmission.

Payment Authorization
When you place an order, your payment method will be charged at checkout.
By providing payment information, you confirm that:
You are authorized to use the payment method.
The payment information provided is accurate and complete.
You authorize us and our payment providers to charge the total order amount.

Order Confirmation
After successful payment, you will receive an order confirmation email.
If you do not receive an order confirmation email, please check your spam or junk folder. If you still cannot find it, contact us at sales@lights-led.com.

Payment Failure
If your payment fails, your order may not be processed.
Common reasons for payment failure include:
Incorrect card details
Insufficient funds
Card issuer decline
Expired card
Billing address mismatch
Security verification failure
Network or payment gateway issue
If your payment is declined, please contact your bank or payment provider for more information. You may also try using another payment method.

Fraud Prevention
To protect our customers and business, we reserve the right to review, hold, cancel, or refuse any order that appears suspicious, fraudulent, or unauthorized.
We may request additional verification information before processing certain orders.
This may include:
Proof of identity
Payment verification
Billing information confirmation
Shipping address confirmation
If we are unable to verify the order, we may cancel the order and issue a refund.

Billing Information
Customers are responsible for providing accurate and complete billing information.
Orders may be delayed or canceled if billing information does not match the information on file with your bank or payment provider.

Taxes, Duties, and Additional Fees
Product prices may not include taxes, import duties, customs fees, VAT, or other charges unless clearly stated.
For international orders, customers are responsible for any applicable import taxes, customs duties, VAT, brokerage fees, or other charges imposed by the destination country.

Refunds
Approved refunds will be issued to the original payment method used at checkout.
Refund processing times may vary depending on your payment provider or bank. In most cases, refunds may take 5–10 business days to appear on your account.
Please refer to our Return & Refund Policy for more information about refund eligibility and procedures.

Chargebacks and Payment Disputes
If you have an issue with your order, please contact us first at sales@lights-led.com before initiating a chargeback or payment dispute.
We are committed to resolving order issues, including damaged items, missing packages, incorrect products, or refund concerns.
Unauthorized chargebacks may delay the resolution process.

Promotional Codes and Discounts
Promotional codes must be entered at checkout to be applied to your order.
Discount codes cannot be applied after an order has been placed.
Promotions may be subject to specific terms, expiration dates, product exclusions, or minimum purchase requirements.
We reserve the right to modify or cancel promotions at any time.

Payment Provider Terms
Payments are processed by third-party payment providers. By completing a payment, you may also be subject to the terms and privacy policies of the relevant payment provider.
We are not responsible for errors, delays, or fees caused by third-party payment providers, banks, or card issuers.

Contact Us
If you have any questions about payments, billing, or charges, please contact us at:
Email: sales@lights-led.com
Company: Jiangmen Qiying illumination Technology Co.,Ltd.
Address: No.105, Nanshan Road, Jiangmen City, Guangdong Province, China